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In this intriguing episode, Jeff Fargo delves into the world of Total Quality Management (TQM), an innovative process that was pioneered by W. Edwards Deming in the early 1980s. It has been famously implemented at Xerox and numerous other organizations. Fargo reveals the profound philosophy behind TQM, where every opinion within the company, from the janitor to the C-suite executive, matters in shaping the evolution of the company.
Highlights from this clip:
Jeff's insights into how W. Edwards Deming's Total Quality Management (TQM) transformed corporate culture.
The democratization of feedback within a corporation, ensuring that all voices are heard and considered.
How constructive criticism fuels growth and excellence in a business environment.
Jeff's personal take on why this approach is "pretty freaking cool."
Where to Connect with Jeff Fargo:
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Website: https://www.FargoTalks.com
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Disclaimer: All content is based on personal opinions and experiences and should not be taken as professional advice.
